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Description
AT THRESHOLD WE BELIEVE THAT MORE IS IN YOUTM
Our Purpose is to help people realise their potential through world class events.
We do this by:
Supporting individuals to go beyond what they feel is possible
Showing clients how they can fulfil their potential as responsible businesses
Enabling charities to maximise their fundraising and supporter engagement
Inspiring our employees to be the best versions of themselves
Last year our team of around 24 people lead the delivery of 35 events in 10 countries helping over 35,000 people realise what they are capable of. In the process our events raised over £16m for charity.
We’re looking for a new member to join our team.
WE'LL BE ASKING YOU TO DO THIS:
Ownership of participant event communications
Manage registration changes, cancellations, deferrals and refunds
Manage participant queries through event inboxes and the phone line
Assist in the creation of monthly email communications for public, sponsors and charities for each event
Liaise with marketing, operations and account management teams to gather content
Assist with management of website FAQs, event information guides and information platforms
Creating and managing event booking forms and promotional links
Support with participant data in the lead up to an event e.g. fulfilment of registration packs, transport bookings
Helping to prepare for the live events including creating information documents and organising kit
Live event support on Registration/Info desks (weekends)
Assisting in post event wrap-up, including sending lost property/trophies/medals and sorting kit
IT WILL HELP IF YOU ENJOY THE FOLLOWING:
Working with people
Sporting challenges
Being creative
THESE SKILLS WILL ALSO BE USEFUL:
Highly organised - you will manage valued event participants from the moment they sign up through to the live event
Excellent communication and customer service skills
Ability to multitask, prioritise and work to tight deadlines
Flexible and adaptable
Confident with Microsoft Office and ideally a knowledge of Mailchimp and Wordpress
Meticulous attention to detail
If you don’t fulfil every one of these criteria then don’t worry. We look for people with potential and a passion for what we do.
HOW TO APPLY
To apply please send your CV and a cover letter detailing why you would be suitable for Threshold and the role.
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