Job application

Job Sector: Market Research / Analysis

Location: Remote - Central London

Type: Full-time

Period: 1 - 3 months

Remote Internship: Yes

Languages: English (Default)

Description: Job title: Marketing & Client Onboarding Internship Salary: unpaid. 3 months. Remote. To apply, answer these 3 questions: 1. Describe a project you managed successfully? 2. When have you used your skills to help somebody else excel at something and what was the impact of your efforts? 3. What are you hoping to gain from doing a 3 month work experience at Makerble? At Makerble our vision is a world where anyone can achieve anything. We provide technology products and consultancy services that enable people to understand their progress towards every goal that matters to them and their organisation. We are a growing startup - with an ever maturing and exciting product with an expanding client base. But like most startups, we are going through growing pains. The majority of the work has been done by a small number of people, and we have found ourselves in need of a Client Project Coordinator. *Note: this is a volunteering work experience role.* Reporting directly to both the CEO and the Customer Success Manager, the Client Project Coordinator will work closely with the team to help coordinate and manage various internal and external projects and engagements. Responsibilities and Duties: Project Management / Implementation Assist the Customer Success Manager in implementing client programmes Using Makerble to implement outcomes, goals, boards etc Use Makerble to setup / onboard clients onto the system Training and enablement of clients Creating jira tickets Logging new Product requests Logging bugs on Makerble Taking actions / minutes from client calls Customer Success Work with Customer Success Manager to develop launch campaign for Makerble Updating the client-facing user guide when new features are released and existing features are changed Creating cheat sheets for clients Being the first responder on our chat service (tawk.to) Reviewing recordings of people’s usage of the platform (hotjar) Liaising with clients to arrange dates, times and logistics for training sessions Liaising with clients to arrange dates, times and logistics for workshops Research Project Management Organising interviews and focus groups with respondents we provide Booking venues and helping to organise workshops Sales Conducting client research ahead of sales meetings that the Sales team have Conducting research on potential clients the Sales team could reach out to Scope to become involved in sales meetings Conducting competitor analysis Marketing Scheduling tweets and other social media posts Creating social media content in response to briefs from other colleagues Responding to incoming tweets and other social media interactions Researching potential tools, partners and influencers for marketing campaigns Scope to take more ownership of marketing activity TO APPLY, ANSWER THESE QUESTIONS: 1. Why do you want to join Makerble? 2. What makes you suitable for this role? 3. Describe a time when you have gone the extra mile 4. What is your approach to learning how to use new software? Include a recent example in your answer 5. Provide an example of when you have had to manage multiple projects and deliverables at the same time. What did you do to stay organised, what was the outcome and is there anything that you would do differently were you to manage those projects again? Qualifications Organisational skills Attention to detail Able to learn how to use new technology quickly, e.g. Slack, Trello, Jira, social media analytics tools, Google analytics, Hotjar, Tawk.to Able to communicate proactively with colleagues and share work-in-progress Organised with the ability to manage projects Willing to take the initiative Willing to go the extra mile Motivational skills Able to clearly explain how our software works Able to communicate with clients and colleagues over the phone, email, chat tools and in-person Able to excite clients about new and existing features on our platform Able to build rapport with clients and anticipate their needs Additional attributes Willingness to take on additional responsibilities and meet client deadlines even if that means working late on some occasions Appreciation for the importance of data Willingness to iterate

Similar Jobs

Employers - Post your vacancies and review your applications received

Candidates - Start applying for Internships and review Employers feedback

Lacoste internship
Manutd internship
Nike internship
Oracle internship
O2 internship
Penguin internship
Events internship
X

Employers - Post your vacancies and review your applications received

Candidates - Start applying for Internships and review Employers feedback

Lacoste internship
Manutd internship
Nike internship
Oracle internship
O2 internship
Penguin internship
Events internship

Create your free account

Already have an account? Login

By clicking sign up, you agree to our Terms & Conditions

X