To help candidates get an entry level role, during this COVID situation
How can we help you?
Period: 4 - 6 months
Remote Internship: No
Languages: English (Default)
Description: About us Bien Venue is a dynamic and creative Events Management company based in Poynton, Cheshire, and we currently have a gap in our team for a forward thinking, pro-active Meetings and Events Executive – could this be you? This is a fantastic opportunity to engage with like-minded event professionals who are passionate about delivering successful events from small, highly focussed meetings to large scale conferences. Adapting our “Our Team Is Your Team” and “Event Management – Professional, Pro-Active with the Personal Touch” ethos to deliver an A* service which consistently exceeds client expectations. The focus for this position is to be responsible for the smooth management of client’s meetings and event enquiries in a timely and professional manner. Providing a venue sourcing service second to none, including rate negotiations, producing A* proposals and adapting a consultative approach. You will be working on multiple accounts and need to be adaptable to manage multiple enquiries and be able to work in a fast-paced fun environment with minimal supervision. Summary of Role including Key Responsibilities The Meeting & Events Executive will be responsible for a portfolio of clients as well as supporting with promoting Bien Venue to new clients. This is a varied role combining day to day co-ordination of key clients, supporting the growth and account management of clients, and identifying new opportunities with lapsed or potential clients. You will be working with SLAs, KPIs and the CRM system. As part of the Client Services team, this role’s main objective is to deliver A* service to all clients, exceed client expectations and provide a professional consultative approach to supporting our clients. · Qualify new enquiries or leads while building rapport with the client. · Source suitable, relevant venues throughout the UK and worldwide including Wild Cards and ensuring all proposals are A* and exceed the client brief. · Account management and day to day co-ordination of a portfolio of clients within the Client Services team · Be accountable and take ownership for the enquiries that you are working on for our clients. Act as a consultant, ensuring you are adding value to the clients enquiry · Pro-actively and consultatively provide solutions to challenges, including suggestions on how to enhance the event and naturally up-sell Bien Venue’s portfolio of services · Preparation of proposals using creativity and ‘outside-the-box’ thinking as well as ensuring every document is impeccable and in line with BVs standards as well as using wildcard venues and making personal recommendations. Ensuring that all enquiries include added value · Rate and commission negotiations with third parties or suppliers and verifying they are in line with the internal guidelines and provide best commercial terms for both the client and Bien Venue. Ensuring that the decisions made are commercially viable, and are working towards achieving revenue targets · Building strong relationships with key bookers and upselling the Bien Venue portfolio of services at every opportunity · Support the sales team with research, sending intro emails to potential new clients, actively participating in sales blitz call days and supporting in other pro-active sales activities · Keep updated on venue and product knowledge through visiting venues, related exhibitions and reading industry news · Participate in venue visits, FAMs and industry events and encourage the team to enhance they venue knowledge through various channels (FAMs, Industry Events, Industry Literature) This list is not exhaustive, and you will be expected to work flexibly and undertake other such duties as the management may from time to time reasonably require. A full job description is available at interview stage, the above is a summary and the key responsibilities. Interested…… this is what we are offering: An attractive salary, alongside perks and benefits. 20 days holiday + Bank holidays, gifted holidays and increases year on year. Bonus Scheme Ongoing training and support Pension, Healthcare, Company funded nights out, incentive trips and prizes What are we looking for? A fun and personable individual with excellent communication skills, someone who is commercial, innovative and solution driven. As well as a pro-active can-do attitude you should be able to work independently and to ‘think outside the box’. Exceptional time management skills along with the ability to prioritise and multi-task are essential. If this sounds like you and you ideally have 2 years’ experience with a meeting and events, MICE or venue finding environment we would love to hear from you.