WhatUsersDo is Europe’s leading remote research platform. Clients include tier one businesses such as Tesco, RBS, Virgin Money, Virgin Atlantic, British Gas, Vodafone, Trinity Mirror & Hearst. Who is it for? Market researchers, customer insight, ecommerce, marketing and digital professionals looking for the ‘why’ behind the ‘what’ to help improve their customer centricity. We provide video based customer feedback by recording the screens and spoken thoughts of real people (any where in the world) as they complete tasks on anything from a prototype to a live website using their own computers or mobile devices in their own natural surroundings….just as they would in real life. Research can be carried out using our international panel, your own panel or your own customers. Each recording is analysed and reported on so our clients can bring the customer’s voice into their businesses. Within days of research going live our clients can start making critical decisions based on real evidence rather than hunches.