Job Description
Front of House Assistant
SPINBOXX LTDJob Sector - Customer Service
Location - London - Central London
Type - Part-time
Period - +12 months
Remote Internship - No
Languages - English
Job Specification
JOB SUMMARY Position: Front of House team member, Part-Time / Full-Time Job Function: Customer service, sales, studio assistant, events We are looking for a friendly Front of House team member to join the Spinboxx, ideally previous experience in customer facing roles, front of house and sales and a passion for wellbeing, to manage our front desk, wellness studio and small retail on a daily basis. Spinboxx Ltd is a private by appointment only personal training studio based in Kensington. Key Responsibilities: • Greet and welcome guests as soon as they arrive at the space • Support the practitioners with any queries in the studio or with equipment • Ensure classes are set up for practitioners before they teach and taken down after • Ensure high levels of customer satisfaction through excellent sales service of our health products • Ascertain customer’s needs and wants • Accurately describe service features and benefits • Follow all companies’ policies and procedures • Answer, screen and forward incoming phone calls • Ensure reception, entry and retail area is tidy and presentable • Provide basic and accurate information in-person and via phone/email • Maintain space security by following safety procedures and controlling access via the reception desk Requirements • Preferred experience in Health & Wellness • Preferred working experience in retail sales / Front of House or similar role • Basic understanding of sales principles and customer service practices • Proficiency in English • Solid communication and interpersonal skills • Customer service focus • Friendly, helpful, confident and engaging personality • Basic administration skills • Proficiency in Mac • Professional attitude and appearance • Solid written and verbal communication skills • Ability to be resourceful and proactive when issues arise • Excellent organisational skills • Multitasking and time-management skills, with the ability to prioritise tasks • Customer service and community attitude
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| Sector | Vacancies | |
|---|---|---|
Market Research / Analysis |
216 | View |
Charity / NGO / Social Services / Non Profit |
230 | View |
Retail |
107 | View |
Design / Web Design / Graphic Design |
465 | View |
Automotive / Transportation |
20 | View |
Media / New Media |
692 | View |
Fashion & Luxury |
389 | View |
Legal |
54 | View |
Engineering |
68 | View |
Travel & Leisure |
121 | View |
Education & Teaching |
160 | View |
Hospitality / Catering |
83 | View |
Accountancy |
210 | View |
Architecture / Interior Design |
151 | View |
Customer Service |
159 | View |
Marketing / Advertising / Social Media |
2751 | View |
Construction |
17 | View |
Security & Defence |
4 | View |
Utilities (Energy, Water, Gas) |
6 | View |
Project Management |
118 | View |
| Region | Vacancies | |
|---|---|---|
Central London |
5278 | View |
Greater London |
1266 | View |
South East England |
372 | View |
South West England |
95 | View |
East of England |
46 | View |
East Midlands |
51 | View |
West Midlands |
169 | View |
North East England |
9 | View |
North West England |
145 | View |
Yorkshire and the Humber |
34 | View |
Scotland |
46 | View |
Wales |
25 | View |
