Job Description
Administrative Support Intern
WHITE CROSS CLINIC LIMITEDJob Sector - Administration & PA
Location - United Kingdom -
Type - Part-Time/Full-Time
Period - 4 - 6 months
Remote Internship - Yes
Languages - English
Job Specification
Administrative Support Intern Location: United Kingdom (Remote/Hybrid) Sector: Healthcare Administration & Customer Service Duration: 3-6 months Hours: 20 hours per week Compensation: Commission-based on paying customers acquired Job Description White Cross Clinic is looking for a detail-oriented Administrative Support Intern to help manage our growing patient base and ensure smooth operational efficiency. This role provides excellent exposure to healthcare administration and patient service management. Key Responsibilities: Manage patient appointment scheduling and calendar coordination (10+ bookings daily) Handle customer inquiries via phone, email, and online channels (15+ responses daily) Maintain and update patient database and CRM systems Process payments and follow up on outstanding collections Prepare patient information documents and consultation materials Support basic financial record keeping and invoice processing Coordinate mobile clinic scheduling and logistics Ensure compliance with patient data protection requirements Provide exceptional customer service to maintain patient satisfaction Generate weekly reports on administrative metrics and performance Requirements: Currently studying Business Administration, Healthcare Studies, or any business-related field Strong organizational and time management skills Previous customer service experience (preferred) Excellent attention to detail and accuracy Proficiency in basic computer applications Professional phone manner and communication skills Understanding of confidentiality requirements in healthcare Ability to multitask and work under pressure Reliable and punctual with strong work ethic What You'll Gain: Healthcare administration experience Patient service and customer relationship skills Understanding of healthcare compliance and data protection Experience with healthcare technology systems Commission-based compensation tied to customer acquisition Professional development in medical office management Application Process How to Apply: Send your CV, cover letter, and brief portfolio (where applicable). Application Deadline: 09/08/2025 Interview Process: Initial phone screening (15 minutes) Video interview (30 minutes) Reference checks for shortlisted candidates Start Date: Flexible, with preference for immediate availability About White Cross Clinic: We are a newly launched, CQC-registered diagnostic and screening clinic committed to providing accessible, high-quality healthcare services. Our mission is to make preventive healthcare convenient and affordable for individuals and businesses across the UK. Equal Opportunity Employer: White Cross Clinic is committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability status.
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