Job Description
HM PHOTOGRAPHY is a London-based creative studio, specialising in commercial photography, interactive images, video production, web development services as well as studio hire.
We specialise in fashion and product photography for eCommerce and Advertising.
We have a Student Placement vacancy for a Photography Studio & Marketing Assistant with some experience with studio/venue space hire and in the commercial photography/creative industry.
The primary responsibility of this versatile role is to deal with inbound sales enquiries and perform client services duties for our studio and location hire department. You will assist in the preparation of photoshoots, ensure the studio is clean and tidy, and perform ad-hoc tasks around the studio.
We are fast-growing with unrivalled ambition and require a passionate, motivated and ambitious individual to join our small but dynamic, talented team.
The person appointed will be a confident written and verbal communicator and have a strong passion for sales and marketing. You should be able to work fast and efficiently while maintaining a high-quality standard, and must have good attention to detail, a strong work ethic, and a willingness to learn/develop.
You should have good people skills, maintain the highest level of customer service, and will work with other members of staff to deliver marketing goals and solidify customer relations.
Main tasks and responsibilities include, but are not limited to Core duties
- • Telephone or Meeting consultations with prospective and existing clients
- • Up-sell services and conduct Rates Negotiations with prospective and existing clients
- • Update Pre-Shoot or Requirements Form with Client details and specifications
- • Set up and take down of studio/lighting setup
- • General studio upkeep and tidy up
- • Ad-hoc tasks around our studios and location spaces
- • Email and phone enquiries screening and delegation
- • Assist with Studio hire and event space bookings
- • Assist on photographic shoots
- • Reconcile payments and confirm invoice payments with senior management
- • Social media management
- • Create and send client quotes/proposals and invoices Other duties
- • Collaborate with the creative director to produce marketing material including print, web, and video content
- • Assist with sales reports and accounts preparation
- • Attend Trade Shows and networking events
- • Content writing (blog, web content, and business literature)
- • Assists with operations and business management tasks Job Requirements:
- • Experience in photography.
- • Some work experience in a sales and customer service role
- • Some experience working for studio hire or space hire Company
- • Passion for providing the highest level of customer service to new, and existing clients
- • Must be detail-oriented, diligent, and very well organised
- • Comfortable working with numbers
- • Professional demeanour with excellent written and verbal communication skills
- • Ability to organise and prioritise workload, multi-task using effective time management skills
- • Comfortable using MS Word, Excel, and PowerPoint
- • Excellent interpersonal skills and adaptability to change in a fast-paced work environment
- • Must have a strong work ethic and willingness to meet deadlines
- • Ability to take initiative and work calmly under pressure
- • Must be willing to work flexible shifts on weekends and evenings as required to oversee bookings
